Blackbaud API
Incident Report for Visitu
Resolved
This incident has been resolved.
Posted Dec 01, 2023 - 00:04 UTC
Update
We identified the Blackbaud issue as a rate limit on the API. We are actively working with Blackbaud on a service resolution and will post or send an update on resolution.
Posted Nov 30, 2023 - 22:44 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 30, 2023 - 21:41 UTC
Update
We are continuing to investigate this issue.
Posted Nov 30, 2023 - 21:23 UTC
Investigating
We are currently investigating this issue. The message sent to reauthorize is not allowing for reconnection. Will update once issue is identified.
Posted Nov 30, 2023 - 21:22 UTC
This incident affected: API.